Enrollment Excellence That Leads to Client Success with Katy Hoagland

In this insightful episode, I get the opportunity to engage in a deep conversation with Katy Hoagland, a seasoned sales expert, on the crucial aspects of client success and fostering superior client experiences. Drawing from our shared history in coaching, we highlight the significance of integrity in selecting the right individuals for your programs to ensure successful outcomes.

Transitioning into strategies for managing sales teams, Katy highlights the crucial need to master the sales process before delegation, emphasizing the significance of aligning hiring, firing, and promotions with core company values. By fostering a client-centric culture rooted in the organization's mission and vision, businesses can prioritize long-term success and mutually beneficial relationships.

HIGHLIGHTS:

3:26 Taking Risks and Starting a Sales Journey

5:47 Coaching Coaches on Sales with Integrity

6:11 Overcoming Sales Challenges

12:12 Working with Sales Teams and Agencies

15:58 Building a Client-Centric Culture

17:36 Sales Conversations and Challenging Beliefs

20:52 Ensuring the Right Clients for Program Success

24:28 Nurturing Relationships and Creating Genuine Connections

28:30 Qualifying Ideal Clients for Program Fit

40:01 Pre-Onboarding in Sales Conversations

44:15 Accessing Practical High Ticket Sales Challenge Tips