Episode 110

full
Published on:

28th Oct 2022

Connection is the Cornerstone of Client Loyalty

You want it and I want it, we all want more connection. Not more social media connection. We’re craving deeper friendships, a sense of belonging and want to feel like we’ve found “our people”.

I believe business owners running group programs, certifications and masterminds will rise to the top of the class through their ability to facilitate and lead real connection and community support among their client base.

Sometimes we might think that because we serve adults who meet together as a group on zoom every week that community must exist. However, our clients are feeling more and more disconnected from one another than ever.

We have our work to do around leading adult groups and I hope this episode full of real stories will give you some fresh ideas on how to incorporate more connection among the clients in your programs so that they get even better results, send you more referrals, and stay with you for a lifetime.

If this episode resonates with you, connect with and send me a Private Message on Instagram or on Facebook.

07:35 - what is community and looking for the right one

11:04 - a personal story of connection in a group program & power of feedback

16:35 - example of a happy client still seeing room for improvement

19:13 - creating community with an evergreen business model

23:20 - engagement & learning for transformation to happen

25:35 - a client story around retention

STAY CONNECTED:

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About the Podcast

Built to Last
Honest Conversations About Marriage, Motherhood and Business
Ever wanted to hear how powerful women leaders are building their legacy businesses while also balancing marriage and motherhood all done in a fulfilling, joyful, and sustainable way? That’s exactly what Megan and her guests will do. Life can be overwhelming and the day-to-day roles and responsibilities can leave you wondering if you’ve got what it takes to build your dreams.
Tune in each week to learn from Megan Huber, a former high school teacher and Director of Programs for an international coaching company turned business growth consultant and leadership mentor for women entrepreneurs building world-changing empires.
In each episode, Megan will give you the permission, motivation, and tips & tools to step into the role of CEO of your legacy business while also navigating life as a happy wife and Mom.
She’ll also be interviewing powerful women leaders and entrepreneurs to give listeners an inside scoop into what it really looks like to build a business while living a life truly aligned with your family and overall life values.